Understanding My Bill

OPA is an anatomic and clinical laboratory provider used by your Physician for laboratory testing and results. You have received a separate bill for the services performed by our lab, ordered by your physician.

Anatomic and clinical pathology services involve examining tissues, cells, and bodily fluids to help provide diagnoses: • Anatomic pathology focuses on studying tissues or cells under a microscope (like a biopsy). • Clinical pathology tests blood, urine, or other body fluids to identify health conditions. These services provide essential information for your doctor to understand and treat your health concerns.

Payments can be made online via credit card through our payment portal, over the phone using a credit card, or by check through the mail. We accept Visa, MasterCard, and Discover.

For updates to your insurance or demographic information, or if you have any questions about your bill, please contact our billing office. We are available Monday through Friday, from 8 AM to 3 PM. Simply follow the prompts for billing inquiries when you call.

We bill the insurance information provided by the hospital. If the insurance cannot identify the patient or if we do not receive insurance details, a letter and/or statement will be sent to the patient to request the correct information.

This information can be found on our participating insurances page. You can navigate to this page by clicking the link below.

For uninsured patients, please contact the billing office to discuss available payment options.

After several attempts to collect an outstanding balance, if no payment has been received for the services provided, a collection agency may be employed to resolve the debt.

A deductible is the amount you must pay out-of-pocket for healthcare services before your insurance starts covering the costs. For example, if your deductible is $500, you’ll need to pay that amount for medical services before your insurance begins to pay its share.

Co-insurance is the percentage of your medical bill you pay, after your insurance covers part of it. For example, if your insurance pays 80%, you would pay the remaining 20%.

A copay (or copayment) is a fixed amount you pay out-of-pocket for a healthcare service, usually at the time of your visit. For example, if your insurance plan has a $30 copay for a specialist visit, you would pay $30 at the time of your appointment, and your insurance would cover the rest of the cost.

No, the billing office may be contacted for questions regarding your bill, however, medical results should be obtained from your physician.